Thinking Forward.

“There is no innovation and creativity
without failure. Period.”
Brené
Brown

Francesca Danzi Francesca Danzi

You don’t know your customer anymore

Traditional algorithms cannot help in predicting purchase behaviors today because they are based on historical data. Behavior change brought about by Covid19 invalidates much of this data.

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Francesca Danzi Francesca Danzi

Reshaping Retail for the Future

The pandemic has changed the way we live. Consumers have started purchasing heavily online and plan to continue to do so. What we purchase and what we care about when we purchase has also fundamentally changed. Two groups of needs emerge: safety, reassurance, convenience and low touch on one side, human connection, sense of belonging, meaning and personal touch on the other side.

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Francesca Danzi Francesca Danzi

Innovation: leadership is what makes it or breaks it

Continuous innovation demands a new leadership mindset

Innovation is having an idea and executing it so it creates value. It requires creativity and insight to meet. It is about solving problems and imagining possibilities.

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Francesca Danzi Francesca Danzi

How to stay relevant in Retail

I recently had the opportunity to connect with Francesca Danzi, the Chief Client Officer of Tory Burch, whom I met on a panel at the World Retail Congress.

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